"The planning sessions have been very useful inhelping to develop our goals and focus on how to reach them. We are nowinto our second 90-day plan and looking forward to achieving even-biggertargets in the future.
I can recommend your services to any business people who want to uptheir game by setting and achieving goals that will produce more profitfor their businesses."
 —David Kiddey, CEO, Hutt Valley Chamber of Commerce

"We engaged Gaylene to help us to create a strong and robust plan for our Wellington Branch of 60 staff. We needed a new vision and had many areas of the business that required an on going and continued focus.
Gaylene was able to facilitate and support us to create a powerful vision for the year. We then set goals for the key areas of our business and Gaylene helped us to create a 90 Day activity plan that is now continually reviewed and worked on.
Gaylene was able to use several techniques that helped us to get our management team together and to where we needed to be.
I would recommend Gaylene and her team to any business looking to improve or grow. Gaylene and her team have a great attitude and approach and they really do help you and your business to succeed."
 —Peter Murphy, Branch Manager, Crombie Lockwood (NZ) Ltd

"Our coaching with Gaylene has made a significant difference to our business and the way we operate. We intend to continue with the coaching for at least 6 months, so Gaylene can assist us with the next phase in our business.
The single most significant item that has happened in the last 12 months is our agreement with another company, RHS Systems Ltd, to merge our two companies into a single entity and grow the businesses together. Gaylene will be key to our process of laying the foundations of this new business and overcoming the challenges we are facing surrounding this.

In terms of specific outcomes of the past 12 months:
• For the first time in the history of our business we have not experienced critical cashflow issues in the past year
• We feel the company has direction and purpose, and we are in control of the projects we are executing rather than the opposite
• We have clear goals both at a business and personal level
• We have identified the skillset and job description for hiring the first member of our sales & support team – an area we have never focussed on in the past.
Over the next 6-12 months we are expecting very high growth and expect to employ at least 2 more full time staff members."
—Mike Wells, Welman Technologies Ltd

I just wanted to say 'Thank You' for your training the past few weeks! I've found it very beneficial with my sales. I have reached the past three monthly sales targets and my conversion rate has gone up tremendously. My conversion rate last week was 90%!! I also made 13 appointments last week and converted 13 of them so my appointments to conversion rate was 100%. It's amazing how strong the mind is!!
You have given me some great tools to use for this and I know that I will carry this on. Once again, thanks for your help and support! I felt really comfortable with you and I hope to be working with you again soon!
— Nikki Poka, Lifestyle Health and Fitness

The biggest benefit from working with Gaylene is that I've achievedexactly what I wanted and I've learned to take time to focus on thebusiness itself. Lots of doors and possibilities have opened thatweren't there before. I thoroughly recommend the coaching process. It'sbeen awesome and such a positive experience.

In terms of measurable results...
      - My staff has almost doubled from 9 to 15 allowing for future growth;
      - Rebooking of clients has markedly improved. They are much more focused on customer
         service and are working well;
      - The average dollar-sale has increased as have my personal drawings;
      - I am on track to double my turnover this financial year and monitor results regularly so I 
         achieve the targets I set.

I personally am even more motivated and positive as a person and this rubs off on my team on a daily basis.

- Judy Wright, The Right Cut

"I started coaching with Gaylene at the very start of setting up my business.!  I needed tools and someone to talk things through with, while that person would also hold me accountable. I am well on my way to achieving my dreams. I am also pleased that things are being achieved quickly and it's all happening at a pace that im confortable with, as I'm balancing business with a fulfilling family life."

 —Trish Stevens, Director,Astra Healthcare.


"We have found working with Gaylene to be quite motivating. We are encouraged to think outside the square, to not to think small, but to know that we a big company!"

—Stan & Cherly Redit Directors - Cozycool.


“Coaching has provided me with new insights into my business. I'm still thrilled with the process. It's given me a new enthusiasm. I've regained the passion i first felt 13 years ago about my own business. I needed more practicle assistance with a tried and tested methodolgy. "

—Heather Newell Director - Forsee Communications

Thank you very, very much for the last 18 months I have spent with you at the ProfitCLUB and your coaching with JDI, this would be the most valuable input to my business and me personally that I have ever had.
Having only now been in business on my own account for 3 years, having had your extra knowledge and advice for a good part of that time, has made all the difference to me succeeding and succeeding beyond my own expectations.

- Philip W Senior, Senior Valuation Ltd

I decided to work with Gaylene in 2007, as I wanted structured methods for growing my business, dealing with staff and marketing etc. I think the biggest benefit from working with Gaylene, is that it's given me clarity when looking at individual projects, small and large and has improved my ability to plan properly.
I have achieved many of the goals I set out to achieve and my fortnightly meetings provided so much inspiration for new projects. Knowing I had that back up of my coach meant I could just "go for it".

My advice for someone contemplating working with a coach is to just do it. What you think you know pales into insignificance compared with what you will learn.

- Mark Armitage, King & Teppett

The program has been a worth while step and has built confidence. The biggest benefit has been new ideas and encouragement to follow through. The turnover has been a positive change and reduced stress. I gained a better understanding of what helps to build a profit business. I feel this will benefit business and help it to continue to grow.

- Natalie, Mansfield Drycleaners

Gaylene Hughes has been my personal mentor and coach since April 2008. Within a short period Gaylene has made a huge difference to my personal life, self motivation, confidence building, listening and communication skills, being focused, prioritizing tasks and building an effective team.

Gaylene worked with me and my team to set clear vision and commitment to achieving agreed goals. Gaylene has delivered several workshops for the team, assessed team personalities, offered insight to me on managing the team dynamics, offered coaching on a number of personal development areas through hands on tools, tapes, relevant articles, books and through illustrations, discussions and demonstrations. She is very practical and accommodating and offers what is likely to work in a given situation. Gaylene's approach is also to offer alternatives and allows you the opportunity to choose what best works for you.

Gaylene is very pleasant, engaging, understanding and committed to making a difference. I am very impressed with the way she has assisted me in making a change and keeping positive.

- Raj Narayan, Statistics New Zealand

I enjoy working with Gaylene as she provides me with a sounding board, which enables me to run past her variety of ideas relating to my various business interests. She offers sound, practical benefits and advice, backed by the ActionCOACH system, and she understands my business; while not being involved in the day to day operation, she helps me see the bigger picture.

Regular coaching sessions provide me with the opportunity to work on my business.

-  Bryan Park, Bryan Park Office Furniture

Gaylene and her team are wonderful to work with! I have experienced nothing but top class service during my time at the OCC. We are well looked after, all deadlines are met, issues are resolved quickly and there's always a helpful and knowledgeable team at the end of the phone to respond to requests. From my perspective, it is a totally positive experience.

- Rodney, OCC

Profit Club 

“The Profit Club members are really wonderful people to work with. They are supportive, very approachable and have made me feel very welcome!"

—Cindi Bell, Cinderellas's Photography.

“The Profit Club has never failed to give me something each time I come.
Members really give back to one another… Most addictive!"

—Susan Hargreaves, Togzone.


"It’s hearing the highs and lows other businesses are experiencing and sharing what works that really helps. The business owners are actually here to be honest with others!"

—Heather Newell, Foresee Communications.

- Sofia Moers, Admin Secrets Ltd

Workshops & Seminars  

"A really good motivational and inspiring seminar. I would love to go to any future seminars presented by Gaylene Hughes"

"Very interesting, doing excercises helped retain the information and stopped the boredom setting in!"

"Good presenter - this is a 'soft style' learning and the personality of the presenter and how she relates to the audience is very important. Gaylene did a great job."

"Love the varied style, energy & enthusiasm."

"Excellent presenter, felt inspired, only wish we had more time."